Housing Solutions Officer

Housing Solutions Officer needed in Pontypridd, £17.59ph PAYE – Reference: OR112840

• The postholder will play an integral role in delivering early intervention and homelessness prevention in accordance with the Housing (Wales) Act 2014.
• Working directly with households at risk of homelessness, you will provide tailored and comprehensive housing advice, negotiate with landlords and family members, develop Personal Housing Plans, and support clients to sustain accommodation wherever it is safe and appropriate to do so.

The Housing Solutions Officer will deliver a comprehensive, person‑centred housing advice and homelessness prevention service in accordance with the Housing (Wales) Act 2014. The postholder will focus on early intervention, working proactively with households to prevent homelessness at the earliest possible stage, resolve housing difficulties, and promote sustainable long‑term housing outcomes.

• Prevent homelessness and resolve housing problems through effective early intervention and advice.
• Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options.
• Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014.
• Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options.
• Support applicants to complete online applications to the Common Housing Register.
• Prevent homelessness and resolve housing problems through effective early intervention and advice.
• Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options.
• Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014.
• Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options.
• Support applicants to complete online applications to the Common Housing Register.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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