Senior Customer Service Advisor needed in Cambridge, £15.00ph PAYE – Reference:5228854
These positions are for our customer services team, working in our contact centre dealing with customer queries by phone, email and face to face.
We provide an end to end service, answering queries, applying discounts, making arrangements, advising on eligibility and supporting customers to make applications, appeals, DHP requests.
Candidates must ideally have:
• extensive knowledge of Council Tax and Housing Benefit as well as Council tax reduction schemes
• be competent in Northgate NES system
• be competent in information at work (IFAW)
• Have used contact centre telephony systems (preferably Storm)
This is a Full time role on a temporary contract basis.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.
Out of Hours Customer Service Officer needed in Southwark, £15.44ph PAYE – Reference: RQ1242393 Housing and Environment (emergencies) OOH team...
Apply For This JobLibrary officer needed in London £14.84ph ref 1256885 Full time hours on a temporary basis. To assist Libraries with development...
Apply For This JobCustomer Service Advisor (HYBRID) based in Manchester, Paying £14.50ph PAYE – Reference: 0008 8701 / 1 You will be able...
Apply For This JobCustomer Service Advisor (Rent Income Support) needed in West London. The rate is £18.52ph PAYE This is a temporary role...
Apply For This JobWaste Minimisation/Recycling Assistant needed in Carmarthen. The rate is £12.59ph PAYE This is a temporary role The reference number is: ...
Apply For This JobCouncil Tax Collection Officers needed – remote working The rate is £negotiable This is a temporary role The reference number...
Apply For This Job