Customer Service Advisor (HYBRID) Contract Full Time

Customer Service Advisor (HYBRID) based in Manchester, Paying £14.50ph PAYE – Reference: 0008 8701 / 1

You will be able to work flexibly on a rota system between 7am and 8pm Monday to Friday and 8am to 8pm at weekends for which you will receive 12.5% shift allowance

• Acting as the first point of contact for customers and stakeholders you will handle all queries and requests received into the Contact Centre, via telephone or in writing.
• These include issuing travel passes, making Local Link journey reservations, Contactless Payments enquiries, Journey planning advice and much more.
• Office Based initially but hybrid once induction has been successfully completed

This is working full time hours on temporary contract.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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