Public Sector & Services
Benefits Officer Full Time Temporary
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Benefits Officer needed in Shrewsbury paying £19.00 per hr PAYE Ref: 461167
This role is working full time hours on a temporary basis
- To process all Housing Benefit and Council Tax Benefit claims in accordance with Government legislation, Housing and Council Tax Benefits regulations and Policy.
- To ensure that all claims for Housing and Council Tax Benefit are processed accurately and within the targeted timescales.
- To identify, calculate and correctly classify all types of overpayments in order to maximise subsidy. To implement relevant recovery action where appropriate.
- To have regard to the subsidy implications of all data input and decisions made in respect of all claims.
- To produce standard and non-standard letters which require an in depth knowledge of procedures for effective and timely liaison with benefit customers.
- To deal with customer’s enquiries in person also by telephone, in writing, by email and by text.
- Make recommendations regarding the backdating of claims for authorisation by the Senior Benefit Officer and action as appropriate.
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
All our roles may be subject to pre-employment checks including references so please be prepared