Tenancy Specialist – ASB (Hybrid) Full Time Temporary

Tenancy Specialist – ASB (Hybrid) needed in Highbury East, £22.98ph PAYE – Reference: 0008 6505 / 1

• Managing all tenancy fraud, sub-letting and Right To Buy (RTB) fraud cases across the region, including conducting investigations or tasking colleagues to investigate locally.
• The effective case management of anti-social behaviour cases, directing and supporting colleagues with investigations and enforcement action.
• Deciding on the most appropriate action against those who commit tenancy fraud or perpetrate anti-social behaviour and the most appropriate support for victims.
• Preparing legal files and managing legal action cases for tenancy enforcement and fraud. Working with solicitors, process servers and bailiffs.
• Represent the client at court for tenancy fraud, ASB and other (non arrears) tenancy related legal cases such as legal disrepair as required.
• Managing complex tenancy management cases referred from Customer Support e.g. complex successions, complex end of tenancy reviews etc.
• Liaising with and assisting the Police and other partners to acquire evidence that can be used to identify fraud and/or criminal proceedings. This may include interviews at the Police station and /or on surveillance operations to ensure a co-ordinated response.
• Liaising with internal and external agencies such as Women’s Aid, NFI, local authorities, mediation, solicitors or support services.

This is a full time role on a temporary basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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