Technical Services Assistant Contract Full Time

Technical Services Assistant needed in based in Southampton and the salary is £11.31ph PAYE  

This is a full time temporary role. 

Employer Reference:5183400

This role will involve:

• To plan resources effectively and ensure that they are deployed in line with regulations, rules, standards and approved budgets in order to assist the Programme Managers and the Employment and Skills Manager in delivering an effective, high quality, value for money and customer focused maintenance, repairs and commercial service to meet client aspirations and ensuring the health, safety and wellbeing of staff, customers and the public at all times.
• Maintain effective and honest communications, take ownership in a fast moving service, meeting strict timescales whilst ensuring a quality, value for money customer focused service.
• Deal with incoming and outgoing public and internal contact (telephone, face to face, written, electronic etc.) in a friendly, courteous, empathetic, efficient and calm manner adhering to the appropriate standards, procedures and policies.
• Carry out administrative duties i.e. mail-merging, writing letters, updating spreadsheets / databases, timesheet input, void paperwork, job completions, relevant certification, issuing decoration vouchers, ordering scaffolding and asbestos removal works, payment of invoices, maintaining filing systems, checking and responding to generic mailboxes, issuing parking waivers / permits, arrange meetings and appointments, booking and setting up training, apprentice reviews and updating records etc

Ideally candidates will have:

• NVQ 3 in Business Administration or equivalent and a minimum of 2 years relevant experience of working in a busy maintenance environment to meet deadlines / standards.
• Have a practical understanding of the construction / property maintenance industry, general repairs and void property management, asbestos, scaffolding and damp reduction. Ability to interpret and provide advice on the client’s policies and procedures and relevant statutory regulations.
• Experience of providing a customer based service with excellent knowledge of social housing, an understanding of public sector issues/sensitivities and an understanding of the deployment of resources within a complex organisation to meet deadlines / standards.
• To be computer literate in use of SCC office systems and to understand back office systems and processes with a thorough understanding of IT and how effective IT systems can support the efficiency of organisations.
• Word processing and Excel skills including MS Powerpoint with the ability to produce documents, letters, minutes, reports etc to high standard.
• Assess information and assist in the provision of monthly reports on a broad range of statistics.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to cvs@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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