Systems Training and Support Officer 8248 Full Time Temporary

Systems Training and Support Officer needed in Peterborough £13.24ph ref 8248

Full time hours on a temporary basis.

This role will involve:

• Working in a team covering a duty rota (on rotation weeks) supporting the Social Care and Early Help Case Management System. This includes a link to a finance system for provision of services to children/carers
• A central support team that liaise with other teams that use the system to support a number of statutory functions such as Social Care Children in need, children with a Child Protection Plan, children who have become looked after, foster carers, providers, children with disabilities. Fostering and Adoption, Safeguarding etc. Early Support, Early Help and some specialist service areas.
• The role involves responding to queries raised by users and escalating issues with our supplier, our IT teams or to the manager of the team (some examples are setting up new user accounts, updating data, logging issues, testing fixes etc)
• The role also has a statutory function to support queries from services and BI on their data returns and these happen between April and August

If you are interested in the role, please email your CV to beth@essentialemploy.co.uk  quoting the reference number

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.