Service Officers Full Time Temporary

Service Officers needed in London £13.39 per hr ref:487243

This role will involve:

• To carry out the valuation, billing, collection and enforcement of local taxes and or the assessment, payment and recovery of benefit and or the provision of customer facing services, in accordance with statute, legislation, designated procedures, discretionary powers, standing orders, policies and codes/ standards of conduct
• To respond accurately and professionally to correspondence, including e-mails, appeals, complaints and MP/Councillor enquiries, avoiding the use of jargon and meeting specified deadlines. To deal effectively with enquiry’s received through telephone calls, electronic means or via personal visits, in accordance with the customer care guidelines.
• To liaise with other sections or external organisations as required in the day to day delivery of the service (such as the Parking Service, Valuation Office Agency, Citizens Advice Bureau, DWP etc) in a professional manner.

If you are interested in the role, please email your CV to beth@essentialemploy.co.uk quoting the reference number

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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