School Technician Contract Full Time

School Technician Based in Camden and the salary is £18.91ph PAYE  

This is a full time temporary role. 

Employer Reference:442429

This role will involve:

• Routinely attend school and client sites for the purpose of completing customer requests.
• To provide technical support (also known as second line support) in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software
• To strive to meet and exceed SLA performance targets
• To assist in the provision of more technical support involving specialist areas such as: networks, servers, information integration, information security controls and web solutions
• To provide technical services remotely or on customer site ensuring the integrity of changes and the protection of customer data
• To manage customer relationships, liaising with Head Teachers, Heads of traded services, and ICT coordinators

Ideally candidates will have:

• BSc in relevant discipline, or equivalent industry experience
• Proficient in understanding the IT/ IS infrastructure, operating systems, configurations and the IT applications and service processes used within the organisation.
• Familiar with the use and application of incident management tools
• Aware of the purpose and composition of a service level agreement (SLA); the relationship between an SLA, an OLA and an underpinning contract for the supply of services.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to cvs@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk