Customer Services
Resource Controller Contract Full Time
Applications have closed
This listing has expired.
Resource Controller needed in Stevenage
The hourly rate is £16.20ph PAYE
This is a temporary role
The reference number is: 0008 3C14 / 1
The successful candidate will be responsible for making sure repairs and maintenance service is efficiently delivered and is highly customer focused. The Resource Planner, will be tasked with allocating appointment slots to arrange repairs to residents’ properties, and track the progress of our team of maintenance operatives to ensure these repairs are completed within their priority deadline.
Some of the other duties include:
- Contact all customers reminding them of the following day appointments
- Check the previous day’s diary to ensure all jobs were completed and closed down
- Check operatives are attending appointments throughout the day
- Ensure all operatives are fully utilised with minimal travel time in order to maximise productivity
Ideally, you will already have demonstrable experience of working with resource scheduling software in a logistical customer focused environment and experience of scheduling teams within a repairs and maintenance environment.
Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to cvs@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
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