Resident Engagement Lead

Resident Engagement Lead needed in Harrow

This is a temporary role and the rate is £24.81ph PAYE

The reference number is:                  013693

The successful candidate will lead on the development, delivery and evaluation of innovative opportunities for residents to engage with the council as their landlord, ensuring meaningful information sharing, feedback, consultation and involvement in decision-making. The role will oversee the Resident Engagement Strategy in collaboration with residents and key stakeholders, ensuring compliance with relevant legislation, regulation and best practice, including guidance from the Regulator of Social Housing, the Housing Ombudsman Service and TPAS. It will also promote continuous learning, service improvement and a positive culture of resident engagement across all Housing services.

The client takes a resident-first, person-centred approach to housing, placing residents at the heart of everything they do. They are committed to delivering high-quality, responsive services that adapt to individual needs and circumstances, ensuring every resident feels valued, supported, and heard.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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