Referral Officer

Referral Officer needed in Islington, £22.14ph PAYE – Reference: OR105652

This is a full time post, Monday- Friday. 9am-5pm. Due to the number of processes to learn, significance of the safeguarding aspect of this role, and importance of understanding information sharing, this is an office based position until it is agreed by their manager for hybrid working.

1. Take responsibility for promoting and safeguarding the welfare of children and young person’s / vulnerable adults in the care of the service, including undertaking regular Child Protection training at a level commensurate with role.
2. Create, maintain and improve administrative systems to enable the service to meet its aims of delivering a high-quality service to children and families.
3. To work co-operatively with the CSCT Team Manager, Practice Managers, Senior Social Workers, Social Workers, and MASH partners to ensure the team meets its aim of ensuring contacts receive a rapid and appropriate response.
4. Develop and maintain good working relationships with other teams within Children’s Social Care, other Council departments and clients referred to the service.
5. Deal sensitively with enquiries or telephone messages, logging calls accurately and alerting social work staff or managers immediately to any issues requiring immediate attention.
6. To carry out the skilled processing of contacts, ensuring accuracy throughout. To liaise with social work staff and managers to ensure contact information is up-to-date and screening information is accurate.
7. Use appropriate databases, Microsoft Office and other ICT systems to produce reports, spreadsheets and other documents as required supporting the service and assist others in the use of information technology systems when required
8. Follow guidelines to produce standard written or electronic responses to enquiries from family members or professionals to tight deadlines.
9. . Undertake support tasks on projects as required
10.  Undertake other duties commensurate to the grade of the post.

This is a full time role on a temporary basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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