Customer Services
Out of Hours (Evenings and Weekend) Customer Service Advisor Contract Full Time
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Out of Hours (Evenings and Weekend) Customer Service Advisor needed in Liverpool
The rate is £12.71ph PAYE
This is a temporary role
The reference number is: RQ1220906
The successful candidate will be required to work OUT OF HOURS ROLES – WEEKDAY ARE EVENINGS HOURS BETWEEEN 4.30PM – 11PM AND WEEKENDS ARE DAYS HOURS BETWEEN 1-6PM
They will receive all new requests for services for children and families. Use relevant telephony systems, email systems, and provide a responsive service.
To work with Childrens Advice and Support Service (CASS) managers/social workers to identify levels of need and record high quality information in relation to the referred customer.
To provide high quality information and advice to the person requesting a service at all levels of need within Right Help Right Time guidance
Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to cvs@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
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