Library Customer Experience Officer Contract Full Time

Based in Mitcham and the rate is £12.24ph PAYE   

This is a full time temporary role.    

Employer Reference:             5173163

Our client is looking for a Library Customer Experience Officer. To provide an excellent, high quality customer focused service.

The successful candidate will provide a first class customer focused service that consistently meets and/or exceeds customer expectations. This will include supporting customers with IT applications and enabling them to access information and other library resources on their own. They will understand and anticipate community needs and trends and to inform the development of services that are tailored to these needs and be responsible for day to day library operations ensuring adequate staffing as well as the safety and security of sites and users at all times. This will include conducting building checks and health and safety audits, reporting faults and undertaking a range of duties such as opening and closing sites, cash handling and banking.  

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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