Public Sector & Services
IT Support Analyst Full Time Temporary
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IT Support Analyst needed in Stafford paying £10.27 per hr PAYE Ref: 5162409
This is working full time hours on a temporary basis
Responsibilities:
- To provide effective 1st and 2nd line Support as and when required.
- Be a member of and positive contributor to the Client Services Support team.
- Ensure that service levels are achieved and plans are generated to ensure continuous improvements.
- Communicate regularly with the Service Delivery team and customers on key changes affecting operational service delivery.
- Work within a program and culture of continuous improvement in order to improve quality and effectiveness.
- Assist in the establishment of appropriate channels of communication with other ICT teams in order to contribute where appropriate to assisting in achieving their goals.
- Ensure that procedures in the areas of Problem, Incident, Change, Configuration and Release management are followed.
- To support the Team Leader and Senior IT Support Officer to deliver the service within identified budgetary resources.
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
All our roles may be subject to pre-employment checks including references so please be prepared