It Customer Support Officer 5209610 Full Time Temporary

It Customer Support Officer required in Stoke on Trent £10.36 ph Ref 5209610

Full time hours on a temporary basis.

• The receipt of problems reported by users and the co-ordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress, and keeping users appraised of progress.
• The maintenance of an inventory of equipment supported by the Service Desk together with logs of user details, problems and resolutions, for administration and planning purposes.
• The response to and resolution of incidents involving information systems and related equipment used at the workplace. The provision of assistance to users to enable them to make effective use of such systems and equipment.

If you are interested in the role, please email your CV to beth@essentialemploy.co.uk  quoting the reference number

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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