Independent living officer Full Time Temporary

Independent living officer needed in Walthamstow, £15.76ph PAYE – Reference: RQ1247639

• Deliver a specialist aspect of service delivery, which engages customers / stakeholders and enables them to make effective use of the service
• Maintain all required records and information. Analyse and interpret complex information, for input into reports.
• Develop specialist documents / materials / activities to support / promote the service area.
• Provide advice and guidance to colleagues, customers and stakeholders. Manage escalated or complex customer issues within the specialist area.
• Maintain information systems which support the specialist area. Contribute to the development of these systems.
• Carry out all duties and responsibilities with reasonable care for the health and safety of self and others and report any potential hazards or unsafe practices to line manager.
• Manage a caseload of vulnerable tenants, carrying out home visits and making additional calls as a situation merits. Investigate, liaise and identify appropriate services, recording and providing monitoring information on support outcomes. Reviewing cases as necessary.
• Facilitate repairs via appropriate staff, advising residents on care, maintenance and fire safety. Provide Housing Benefit and welfare advice, assist with income maximisation, financial awareness, budgeting and supporting rent recovery.
• Deliver a support and resettlement service to Vulnerable Council Tenants

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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