ICT Technical Officer Full Time Temporary

ICT Technical Officer needed in Shrewsbury paying £18.00 per hr PAYE Ref: 450679

This role is working full time hours on a temporary basis 

This role will involve: 

• Effectively communicate with internal and external customers and colleagues through verbal and written methods, being sure that relationships are maintained and managed appropriately.
• Management of user accounts through several different tools, including Active
• Directory (AD) and Office365 admin centre
• Work to minimise security risks by protecting the integrity of applications, networks and data.
• Provide support and mentoring to other ICT staff as required
• Maintain and develop machine imaging systems
• Maintain/create new images for new machines on and off the client’s domain
• Co-ordinate image deployments with the ICT support teams
• Report on licensing position and take appropriate action to ensure that the organisation is not under or over licensed.
• Develop and enhance the utilisation of remote software deployments across the equipment estate
• Maintain and develop the MDM platform

Ideally candidates will have:

• 5 GCSE’s Grade A-C (to include English and Maths) or equivalent
• A relevant degree or equivalent level of relevant demonstrable experience gained through on or off the job training
• ITIL Foundation Certificate
• At least 3 years’ experience of supporting complex computing systems
• Experience of supervising or giving support to other staff/colleagues.
• Experience of working with ITIL practises
• Experience of using SCCM to software and image delivery
• Experience of managing workstation deployments over large organisations
• Experience working in a fast paced growth oriented environment.
• Experience of working in a demanding office environment.
• A broad appreciation of service provision including Customer Care and Quality
• Experience of working with Service Management solutions

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared