Homelessness Relief And Prevention Officer Contract Full Time

Homelessness Relief And Prevention Officer needed in based in Newbury and the salary is £21.11 per hr PAYE  

This is a full time temporary role. 

Employer Reference:5181177

This role will involve:

• To provide comprehensive advice and assistance to all households in housing need to enable them to maintain their accommodation and/or prevent homelessness either in person, on the telephone or in writing.
• To participate in the frontline duty service.
• To conduct a housing needs assessment and prepare a personal housing plan (PHP) taking into account the needs assessment and to keep the PHP updated in line with the Homelessness Reduction Act.
• To prevent homelessness and resolve threats of homelessness to eligible households by giving appropriate housing advice and providing hands on support.
• To provide excellent standards of customer service at all times.
• To maintain confidentiality, particularly when handling sensitive personal information regarding households’ details, in accordance with the client’s confidentiality policy and protocol, acting at all times within the highest standard of professional practice.
• To manage a caseload of housing applications, working with the households to resolve their housing issues in line with actions identified in the PHP, making regular contact and updating case notes and the housing database in a timely manner.
• To attend multi-agency case conferences and meeting to represent the Housing Service. These may include Child Protection Conferences, Signs of Safety meetings, discharge planning meetings, the Young Persons Housing Panel, the Integrated offender Management meetings, the Mental Health Housing Panel, the Homelessness Forum, the Rough Sleepers Task and Targeting Group, MARAC, MAPPA and other meetings as and when necessary.

 Ideally candidates will have:

• Experience of resolving housing issues
• Experience in negotiation and influencing people
• Two years experience in a front line housing service
• Experience in multi-agency working
• Some experience of working with households with complex needs, social, medical or mental health issues
• Experience of working in a fluid environment and the ability to adapt to meet current needs
• Experience of drafting and making S184 decisions
• Experience of investigating Part 7 applications
• Experience of developing PHPs (Personalised Housing Plans)

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to cvs@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk