Customer Home Experience Executive Full Time Temporary

Customer Home Experience Executive needed in Highbury East £14.96ph  PAYE – Reference: 0004 F96D / 1

This role will involve:

• Provide a best in class Customer Service to Shared Owners and Market Sales Purchasers when they have completed the sale on their new home
• Ensure the brand is represented consistently in all customer interactions
• Represent the customer requirements when taking acceptance of homes from the Delivery Team
• Deliver excellent Home Demonstrations to Shared Owners and Market Sales Purchasers to ensure that they understand their new home
• Strong working relations with the Sales Progression team to ensure an efficient handover of customers
• Planning appointments to enable an enhanced personalised experience
• Responsible for reviewing required information for Home User Guides for their sites to a high quality standard
• Responsible for ensuring that a Home User Guide is available in each new home on their sites
• Ensure the estate and communal areas are according to the standards agreed with the Managing Agents

This is a Full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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