Public Sector & Services
Council tax resident customer service advisor Contract Full Time
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Council tax resident customer service advisor needed in London £21.31ph ref 005034
The purpose of this multi-disciplined position is to deliver excellent service to residents visiting and contacting the Councils by telephone, face to face and other digital channels including chat, social media and emails. Aiming to provide an efficient and accurate service. Resident Advisers will advise on a diverse range of council and partner services resolving at the first point of contact wherever possible and ensuring council services interface seamlessly with back office departments
Knowledge of Housing Benefits and Council Tax Benefits desirable.