Complaints Officer (Hybrid) Full Time Temporary

Complaints Officer (Hybrid) needed in Westminster, £17.42ph PAYE – Reference: RQ1241633

As a Complaints Officer, you’ll report to a Complaints Team Manager, based in one the offices for a minimum of three days per week.

• Your role within the complaints team will involve handling various administrative tasks related to complaints.
• This includes engaging with our residents via telephone, email, and formal written correspondence.
• Your responsibilities will encompass logging new complaints, processing compensation claims, and responding to complaints and enquiries from elected members.
• Letter writing and meticulous attention to detail are crucial aspects of this role.

This is a Full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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