Business Support Officer Full Time Temporary

Business Support Officer needed in Ilford paying £11.92 per hr PAYE Ref: 460927

This role is working full time hours on a temporary basis

This role will involve:

• To respond and resolve enquiries and problems, judging when to pass complex queries on or involve others, in order to provide an effective service and clear advice to colleagues and callers.
• To deliver a range of administrative support to senior officers in the service area and ensure systems or processes are maintained to an agreed standard or specification, to maximise service quality and continuity.
• To provide support to the function/service and be the first point of contact for service users, members of the public, Members and visitors.
• To be responsible for managing and maintaining of calendars, arranging appointments, meetings and ensuring officers have the correct information and papers for meetings.
• To ensure that confidentiality is maintained at all times, particularly when dealing with issues involving restricted access to information and/or service users. To ensure that appropriate discretion is exercised when dealing with sensitive (including politically sensitive) information and enquires, including media enquiries, member enquiries and from other organisations.
• To support the administration of FOI’s/ SAR’s/ complaints / Members Enquires / MP Enquires ensuring they are passed to the appropriate person.
• Undertake the full range of minute-taking duties as required.

 If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared