Assessment Centre Assistant Full Time Temporary

Assessment Centre Assistant needed in Ellesmere Port paying £10.21 per hr PAYE Ref:5185320

This role is full time on a temporary basis

Responsibilities

• To have a working knowledge of current Housing Benefit/Council Tax Reduction Scheme/ Free School Meals and Social Care Charging regulations, policies and procedures.
• Calculate weekly charges based on social care customers’ personal financial information and confirm in writing to ensure customers are informed of their current charge for services and the client’s terms of trade.
• Complete necessary administrative tasks relating to payments to external providers to ensure that contractual obligations are met, invoices are paid in accordance with financial regulations and that customer invoices are generated accurately and on time.
• Maintain customers’ records accurately via on-line computer systems, complying with Data Protection, Freedom of Information and other security standards.
• To provide support, training or mentoring to colleagues and partners as required.
• Deal with non-routine and complex Assessment Centre enquiries by telephone, in writing and face-to-face from a wide range of contacts, including service users and external providers to ensure charges are made accurately and in accordance with agreed national and internal policies and procedures.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared