Accommodation Services Officer needed in Dunstable paying £17.67 per hr PAYE Ref:5162911
This is working full time hours on a temporary basis
The ideal candidate will have up to date knowledge of Housing and Homelessness Legislation, including anti-social behaviour and enforcement options and the benefits/welfare system is desirable.
You will be first point of contact for our customers relevant to the services provided, signposting customers to other agencies on a wide range of issues and to progress a range of customer service tasks, some of which are particularly sensitive.
You will need to be a strong negotiator, have good listening skills, be resilient and able to deal with difficult situations.
You will be responsible for your own caseload, assessing customers’ needs and risks, recommending specific customer focused actions.
You will be responsible for providing effective day to day delivery of housing management and Landlord service to private Tenants/Licensees, managing a range of private sector properties and their tenancies, managing lettings allocations across social and private housing providers across Central Bedfordshire helping residents to sustain their transitional accommodation placement /tenancies.
This role will require an enhanced DBS
If you are interested in the role, please email your CV to email@example.com quoting the reference number.
All our roles may be subject to pre-employment checks including references so please be prepared