Customer Service Officer based in Wembley and the hourly rate is £12.47ph
This is a full time temporary contract role.
Employer Reference: 5196903
This is a busy Contact centre that deals with enquiries for Adult Social Care (ASC). We are the first point of contact via phone and email. The successful candidate will gather information and pass it through to the relevant teams within ASC or signpost to other organisations. They will provide a professional first point of contact and to work effectively and professionally with internal and external colleagues to resolve customer enquiries, complaints and transactions and keep up to date with legislative, policy and procedural changes in order to deal effectively and efficiently with customer enquiries, complaints or transactions and to carry out duties with due regard to the Customer Promise, Equality and Diversity, Information Governance, Data Protection and Health and Safety policies and procedures.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to cvs@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk
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