Based in Beeston, Nottingham and the rate is £10.00ph PAYE
This is a full time temporary role.
Employer Reference: 428096
Our client is looking for a Customer Service Officer. To contribute to the provision of effective services across a range of access channels within the Contact Centre. The successful candidate will take ownership of and resolve customer enquiries and communications including those requiring referral to other services, agencies, stakeholders and organisations by providing assistance, advice and information and will identify customer needs and expectations, to deliver service requests, ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving first contact resolution.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk
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