Quality Improvement Officer needed Oxford paying £19.64per hr PAYE Ref: 5172575
This role is working full time hours on a temporary basis
Responsibilities:
To monitor the quality, value and performance of providers delivering services relevant to their primary Tier of Need in line with agreed contract requirements, standards, service agreements and statutory duties.
To provide support to specific providers where underperformance or further development needs are identified, co-developing and implementing action plans and taking corrective action where necessary.
To support providers in achieving compliance with requirements in regulations, contracts or service agreements including advising and problem solving.
To manage operational risks and issues regarding providers of Health, Education and Social Care services for their primary Tier of Need, undertaking mitigating action or escalating where required.
To identify appropriate and proportionate measures for quality, value and performance relative to the complexity, cost and risk of the services, working with providers and partners to measure and monitor these in a transparent and collaborative manner.
To enable, build and maintain effective working relationships with individual suppliers and the wider market, supporting commissioning colleagues with efficient and cost-effective use of resources.
To be responsible for timely, accurate and robust data recording, documentation and analysis for monitoring and reviewing provider quality, improvement and performance using the relevant processes and ICT systems.
To work with providers to achieve a person-centred approach to care, including engaging with service users, carers and families on feedback, views and ideas to review and improve service provision.
To undertake local, regional and national research, benchmarking and sharing of good practice across providers, encouraging innovation, creativity and continuous improvement in commissioned services.
To ensure that children and vulnerable adults are safeguarded at all times and in line with current legislation, and where appropriate to report areas of concern.
To support Category Managers to analyse and review spend and value in relation to the relevant services within their portfolio, working to identify efficiencies and cost effective solutions where required.
To support commissioning processes undertaken by Commissioning teams, providing insight and advice and undertaking tasks as required.
To provide quality and improvement advice, insight and performance data on providers to shape and influence the development of a market for relevant Health, Education and Social Care services.
To conduct relevant project and change management, working closely with providers, service managers and other key stakeholders to plan and deliver effective change. ● To undertake any other duties commensurate with the grading of the post
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
All our roles may be subject to pre-employment checks including references so please be prepared
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