Business Support Officer needed in South west London paying £18.83 per hr PAYE Ref: 419915
This is working full time hours on a temporary basis
Responsibilities:
To carry out assessments of free school meals, all types of housing benefit and council tax support including areas of subsidy loss and discretion
Assist in providing a comprehensive and effective Non Domestic Rates Service and Council Tax Service dealing with the administration and maintenance of accounts and the award of discounts, exemptions and reliefs to ensure correct billing.
Assist in providing a comprehensive and effective recovery service dealing with the recovery and enforcement of debt including council tax, non-domestic rates and overpaid housing benefit.
Respond to, investigate and resolve complex queries, dealing with complaints and difficult customers ensuring a customer focussed service, keeping them informed of progress and actions
Input, check and maintain accurate records using Benefits, Taxation and Income specialist systems, ensuring information is stored appropriately and confidentially
Assist in the preparation of data and statistical returns to drive forward effective compliance management
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
All our roles may be subject to pre-employment checks including references so please be prepared
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