Tenancy Sustainment and Move On Officer

Tenancy Sustainment and Move On Officer needed in Islington, £23.51ph PAYE – Reference: RQ1660751

• To provide a temporary accommodation service for households whom the council has a statutory homelessness responsibility for. These include both families with children and single people.
• To provide a co-ordinated end to end support service to homeless customers, from the point they are placed in temporary accommodation, to when they move on to permanent housing.
• To manage a case load of households in temporary accommodation, whose homeless application is either being investigated or has been accepted by the council.
• To contact new occupants within two weeks of moving in, be assured that the customer has settled into their temporary accommodation and set up all appropriate benefits to ensure payment of their rent.
• To carry out regular property visits in order to monitor the quality of accommodation, check compliance with Health and Safety standards, and confirm occupancy.
• To ensure the customer is proactively contacted on a regular basis whilst they reside in temporary accommodation and to keep accurate records of all interactions.
• To monitor the performance of managing agents to ensure that minimum property standards are maintained and ensure corrective action is taken where necessary.

This is a full time role on a temporary basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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