QA Test Lead

QA Test Lead needed in South West London Paying  £325 per day ref 1504769

Full time hours on a temporary basis

• Job Description: As a QA Test Lead, you will be responsible for leading and coordinating all QA activities across the Dynamics 365 Customer Service implementation. You will own the end-to-end User Acceptance Testing (UAT) process, from planning to execution and reporting, ensuring that all business requirements are met with the highest quality standards.

  Key Responsibilities:

  • Lead and coordinate all QA activities across the Dynamics 365 Customer Service implementation.
  • Own the end-to-end UAT process, from planning to execution and reporting.
  • Engage with internal stakeholders to define and validate test scenarios against business requirements.
  • Ensure quality alignment and integration between internal and external testing teams.
  • Monitor and enforce QA best practices and standards throughout the project lifecycle.
  • Identify and resolve QA-related issues, risks, or blockers early.
  • Provide clear and actionable QA reports and insights to technical and non-technical audiences.

• Ideal Skills and Experience:

  • Proven experience as a Test Lead or QA Manager in complex digital transformation projects.
  • Strong knowledge of Microsoft Dynamics 365 Customer Service.
  • Experience managing User Acceptance Testing (UAT), including planning, coordination, and stakeholder engagement.
  • Excellent communication and stakeholder management skills.
  • Ability to work cross-functionally with both business and technical teams.
  • A proactive and detail-oriented approach, with a commitment to driving quality outcomes.
  • Experience working with Dynamics 365 Omnichannel or Contact Centre applications.
  • Understanding of QA processes in both Agile and traditional project delivery environments.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number. 

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

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