Based in Shrewsbury and the rate is £11.50ph PAYE
This is a full time temporary role.
Employer Reference: 427824
Our client is looking for a Notice Processing Officer. To possibly be familiar with parking enforcement challenges and appeals but this is not essential.
The successful candidate will be required to assist with the processing representations and appeals submitted by motorists who have received a Penalty Charge Notice.
The key skills required are attention to detail; consistency, transparency and the utmost integrity; handling challenging/difficult customers on the phone; ability to put a robust argument together to rebut weak evidence submitted in challenges and to understand the significance/weight that ought to be attached to different types of evidence submitted by customers; enquiring mind to get to the truth (including not accepting information at face value and understanding when customers are being untruthful); able to handle high case volumes.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
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