IT Support Officer needed Stafford paying £10.27 per hr PAYE Ref: 5164598
This is working full time hours on a temporary basis
To provide effective 1st and 2nd line Support as and when required. Looking to recruit an experienced Service Desk member with up to date skills on O365, exchange and general helpdesk calls.
Be a member of and positive contributor to the Client Services Support team.
Ensure that service levels are achieved and plans are generated to ensure continuous improvements.
Communicate regularly with the Service Delivery team and customers on key changes affecting operational service delivery.
Work within a program and culture of continuous improvement in order to improve quality and effectiveness.
Assist in the establishment of appropriate channels of communication with other ICT teams in order to contribute where appropriate to assisting in achieving their goals.
Ensure that procedures in the areas of Problem, Incident, Change, Configuration and Release management are followed.
To support the Team Leader and Senior IT Support Officer to deliver the service within identified budgetary resources.
Contribute to the development of objectives and action plans helping to deliver the ICT Strategy.
If you are interested in the role, please email your CV to email@example.com quoting the reference number.
All our roles may be subject to pre-employment checks including references so please be prepared
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