IT Support Officer

IT Support Officer needed in Rochford Paying  £15.99 per hr ref 22402

Full time hours on a temporary basis

Key Responsibilities

• Provide first‑line technical support via the Service Desk, offering excellent customer service
• Log, diagnose, and resolve IT incidents and service requests efficiently
• Escalate complex issues to Technical Analysts where appropriate
• Carry out hardware commissioning and decommissioning (laptops, desktops, peripherals)
• Support Microsoft technologies including Windows, Office 365, and related applications
• Assist with the setup of user accounts, equipment, and system access
• Maintain accurate records in line with ITIL‑based service management processes
• Support the delivery of Digital, Data and Technology services across the organisation 

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number. 

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared