Housing Solutions Officer Full Time Temporary

Housing Solutions Officer needed in Watford paying £14.89 per hr – Reference: 5209644

This is a full time role on a temporary basis – hybrid working

This role will involve:

• Providing advice to customers about the procedures for the housing register, choice based lettings, housing advice and homelessness.
• Ensure all housing applications are fully completed with all relevant documentation
• Ensure processes are completed in a timely manner in line with statutory guidelines and policies and targets set by the housing service.
• Ensure that the housing systems are updated in a timely manner to ensure statutory reports can be produced and that the case information and status is always up to date.
• Identify those applicants who are not bidding at all or bidding incorrectly for properties and contact them to find out why. Take appropriate steps to rectify any problems arising with individual applicants such as further explanation of the system or setting up a process and agreement to bid on their behalf. Refer individual cases for a home visit where appropriate to ensure the housing register is run effectively.
• Liaising with landlords and other external stakeholders to clarify details around applications and seek a full view of the case.
• Administrating the Choice Based Lettings Process including approving adverts, shortlisting, and verification Administration and checking of Section 21 evictions

If you are interested in the role, please email your CV to beth@essentialemploy.co.uk quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared