Housing Officer (Hybrid)

Housing Officer (Hybrid) needed in Brentwood, £19.61ph PAYE – Reference: RQ1656204

2/3 days in the office

To cover a patch of 400 properties, arrears recovery, estate inspections, tenancy audits, tenancy management

1. To pursue rent arrears in accordance with the Income Management Policy. To visit tenants in their own homes, if necessary outside working hours, to discuss and secure a reduction in arrears as quickly as possible, and to give advice as appropriate on any financial assistance available.
2. To assist in providing an excellent rent accounting service delivery including the administration of the direct debits system.
3. To provide advice & assistance to customers in relation to welfare reform to ensure future tenancy sustainment.
4. To assist in maintaining the Pre-Tenancy Service to encourage tenants to adopt a ‘payments culture’.
5. To ensure that services we deliver are customer focused and responsive to local needs. Working closely to our tenant Participation Groups and encouraging involvement and feedback as an integral part of the service. This may include the need to attend evening meetings.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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