Customer Service Advisor Care & Wellbeing Hub

Customer Service Advisor Care & Wellbeing Hub needed in Lincoln, £12.76ph PAYE – Reference: OR21832

Due to the nature of the role, you will need to be flexible to work between the hours of 8am and 8pm, Monday to Friday.

Using the strength-based approach to enable positive change in people’s life you will deal with contacts via telephone and email from the public and professionals who are contacting us for information and advice, to report a safeguarding or to access a service from Adult Care, the Lincolnshire Carer Service and/or the Wellbeing Service.
These calls can be complex, sensitive, and emotive, but from the training received you will use your call control, professional curiosity as well as your excellent communication skills to gather the relevant information to determine the most appropriate outcome for the customer.

This is a full time role on a temporary basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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