Based in Cardiff and the rate is £10.21ph PAYE
This is a full time temporary role.
Employer Reference: 431761
Our client is looking for a Customer Service Representative. To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken.
The successful candidate will listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support. They will work with colleagues within the Contact Centre and other service areas to ensure the highest levels of first time call resolution and customer satisfaction and work with current and emerging technology to enhance customer contact services to ensure continuous improvement, initiating, facilitating and responding to change in a positive manner.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk
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