Based in Northallerton and the rate is £10.21ph PAYE
This is a full time temporary role.
Employer Reference: 431297
Our client is looking for a Customer Service Advisor. To be the first point of contact for customers.
Customers can telephone, web-chat, email or make contact on social media and you will be able to provide a quality response across all of these channels. You will be responsible for receiving and processing all enquiries in line with local and central government requirements.
This is a varied role where no two calls will be same; your day will be very varied. Enquiries could range from reporting of a broken streetlight to someone wishing to access our services on behalf of a family member. Our staff are not only responding to general enquiries but also deal with some very specialist areas of work. To enhance your skills to deal with these calls we offer superb training to enable and encourage career progression into our specific service areas. This role is pivotal to the success of our organisation. A highly rewarding position where you can make a real difference to someone’s life.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
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