Contact Centre Advisor

Contact Centre Advisor needed in Tonypandy

The rate is £12.80ph PAYE

This is a temporary role

The reference number is:                   RQ1517530

The successful candidate will direct customers to self-serve via the website where applicable and if necessary, to assist the customer with this process. They will deal with Contact Centre enquiries in a productive manner within agreed processes and quality standards and will maintain an up to date working knowledge of the services delivered through the Contact Centre. They will maintain good working relationships with other colleagues and divisions and outside organisations, on all matters that relate to customer service and will liaise with back office functions to resolve customer enquiries/complaints.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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