Compliance Programme Manager needed in Swindon Paying £45.02 per hr ref OR23622
Full time hours on a temporary basis
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- Key ResponsibilitiesProgramme Delivery & Planning
- Own and manage the full EICR programme plan, milestones, and delivery schedule.
- Coordinate all activity across internal teams, contractors, and stakeholders.
- Prioritise work using a risk‑based approach (e.g., high‑risk blocks, vulnerable tenants, overdue cycles).
- Lead multiple weekly workstream meetings and monthly programme boards.
Contractor & Supplier Management
- Manage term contractors through KPIs, SLAs, performance reviews, improvement plans, and escalation routes.
- Oversee procurement activity, tenders, and contract award in line with Council policies.
- Ensure delivery of access strategies, remedial workflows, tenant communication, and data returns.
Governance, Data & Reporting
- Maintain strong governance, control frameworks, audit trails, and decision logs.
- Maintain high‑quality programme records: inspection outcomes, remedial completions, access attempts, exemptions, and tenant communications.
- Own the “single source of truth” for data integrity and compliance evidence.
- Produce dashboards and reports for operational teams, senior leaders, and Members.
Access & Recovery Management
- Maintain recovery plans for no‑access properties, overdue cycles, and backlogs.
- Coordinate multidisciplinary recovery efforts with tenancy services, legal, customer contact, and safeguarding teams.
- Ensure tenant‑friendly and inclusive communication throughout the process.
Continuous Improvement
- Use data insights, trends, and root‑cause analysis to drive ongoing improvements.
- Embed a safety‑first culture and incorporate customer feedback.
Key Performance Indicators (KPIs)
- Cycle compliance – % of homes with in‑date EICR within 5‑year cycle
- Remedial timeliness – % completed within agreed SLAs
- Access & recovery performance – first-time access rates, resolution times
- Contractor performance – delivery, quality, data completeness, customer measures
- Budget control – forecast accuracy, variance, cost per inspection/remedial
- Data quality & audit readiness – zero critical data errors, strong audit outcomes
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared
