Accommodation Solutions Officer

Accommodation Solutions Officer needed in Kensington, £20.86ph PAYE – Reference: 5283576

• Follow policy and procedures to successfully place singles persons and families into suitable accommodation
• To make the most appropriate, equitable and cost-effective use of available resources, ensuring that all lettings comply with statutory requirements and the policies
• Undertake assessments of suitability when offering accommodation
• Organise and/or facilitate with storage of goods and removals when necessary
• Assist with the management of the team’s telephone lines and email inboxes and respond to customer queries regarding their accommodation.
• Liaise with the Procurement and Contract Management Team to ensure the most suitable available property is offered to the applicant
• Complete housing benefit forms and other forms as required
• Refer households for floating support when the need for assistance is identified
• Collect medical documents from the customer to appropriately refer an applicant for a medical review
• Respond to requests for emergency transfers
• To visit households in temporary accommodation to provide them with advice and guidance on the full range of housing options available to them and manage their expectations, taking into account their needs and aspirations, their priority on the Housing Register and ability to sustain other options, including intermediate housing options and private rented accommodation.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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