Housing admin ref 000A 543C / 1

Business Support Officer to support the Housing Standards team within the Strategic and Private Sector Housing Team. This role involves a range of functions related to housing standards in the private sector, from engaging with landlords and property owners to enforcing property standards. This position offers a dynamic work environment and the opportunity to provide essential administrative support across various areas.

Day-to-day of the role:

• Provide administrative support including inputting documentation related to housing act notices, civil penalties, and general admin duties to produce legal notices.
• Input case file information onto our case management system, Locata.
• Organise correspondence, review licence applications, and support the team in various administrative tasks.
• Input and extract data from a range of ICT systems, set up meetings, and take minutes.
• Monitor the team’s inbox, triage incoming work, and respond to enquiries related to empty homes within the borough.
• Maintain high standards of customer care and contribute positively to day-to-day working practices.

Required Skills & Qualifications:

• Experience in a fast-paced environment, managing a variety of demands while maintaining quality and accuracy.
• Excellent IT skills, with proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint).
• Ability to undertake a wide range of technical and general admin tasks.
• Strong communication skills, capable of drafting documentation and effectively interacting with customers and colleagues.
• Motivated and enthusiastic, with a customer-focused attitude and a desire to make a positive difference.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.