Welfare Support Team Officer Contract Full Time

Based in Shrewsbury and the rate is £11.50ph PAYE   

This is a full time temporary role.    

Employer Reference:             46538

Our client is looking for a Welfare Support Team Officer. To be responsible and fully accountable for making sensitive discretionary decisions on applications from people who may be in very difficult circumstances and who as a result may require strong but sensitive handling. Decisions must be transparently fair and in accordance with governing policy and the post holder will be responsible for showing that all facts have been gathered and appropriately used in reaching a decision.

They will need to assist the team in determining applications made for help from a Local Support and Prevention Fund and from the Local Authority Emergency Assistance Grant for Food and Essential Supplies. To look at applications, make contact with customers as necessary, request necessary evidence to assist with claims and to make decision and arrange award.

Initial training will be in Shrewsbury, after which the successful candidates will need to be able to work from home in a confidential setting.  The necessary equipment will be provided.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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