Our client is looking for a Telephone Care Support Officer. To assist with incoming and outgoing calls of a sensitive nature. The successful candidate should have a mature caring and supportive approach to issues that may be raised my the caller.
They will be speaking to people regarding personal issues and helping them to arrange support from the service. The calls may be upsetting. The successful candidate will uphold confidentiality at all times. They will need to provide a supportive, friendly service to all calls.
The role will be working from home but equipment collection and training will be in Central Birmingham.
Would suit a confident communicator with care experience but all applicants will be considered.
Please send your CV to firstname.lastname@example.org