Support Officer Full Time Temporary

Support Officer needed in West Malling paying £12.29 per hr PAYE Ref:0005 1737 / 1

This role is working full time hours on a temporary basis

Responsibilities: 

• Provide a high quality support service for customers, assisting them to achieve their identified outcomes and goals. Coordinate the support services offered to individual clients by developing SMART support plans with them implementing, monitoring and reviewing documentation within agreed timescales. Ensure accurate record keeping using local case management systems. Signpost and support customers to access additional external support and resources including: primary healthcare, statutory services, criminal justice and legal services, DWP and job centres, health and well-being services, counselling and therapeutic programmes.
• Participate in the selection of new referrals helping to maintain performance targets on lettings and allocations. Be responsible for signing up new customers; explain tenancy / licence agreements to the customer and their rights, responsibilities and obligations as a tenant. Complete appropriate lettings paperwork. And support customers to apply for housing and council tax benefit.
• Facilitate needs and risk assessments with and for customers; develop risk management plans, raise awareness of identified risk issues with local managers and promote customer safety. Work within Clarion’s health and safety and compliance policies and procedures.

 If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

All our roles may be subject to pre-employment checks including references so please be prepared