IT & Internet
Service Desk Officer Contract Full Time
Applications have closed
This listing has expired.
Service Desk Officer needed Based in Southampton and the rate is £13.21ph PAYE
This is a full time temporary role.
Employer Reference: 5180644
To provide an effective and efficient central IT Service Desk service in terms of call logging, problem handling and call dispatch, providing advice and guidance for computer users on hardware and software are matters, ensuring satisfactory resolution of all reported problems.
To act as the central point for customers from all areas, to report problems or seek advice either by a range of contact channels.
To achieve high levels of first point of contact problem resolution, as the first level support technician, prioritising and progressing problems through to call resolution or allocating an escalating to other IT Teams as appropriate.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.ukInformati