Senior It Support Officer Contract Full Time

Senior It Support Officer Based in Wembley and the rate is £17.74ph PAYE  

This is a full time temporary role. 

Employer Reference:5183622

This role will involve:

• Support and maintain the existing ICT infrastructure for the shared service, covering all four areas of client, datacentre, voice & data network and application support, but with additional specialisation in one of the areas.
• Work on a rota basis covering call triage, call resolution & escalation, on-site support across all shared service sites, project related work, and provide cover for colleagues in other teams as and when required.

Ideally candidates will have:

• Accurately and clearly document fixes to technical issues, process/procedures and update all IT-related records to ensure colleagues can perform their duties using this documentation. Building & maintenance of VDI/RDSH infrastructure
• Virtualization infrastructure (VMWare, Hyperv)
• Building and Maintenance of physical servers (Unix & Windows)
• AD-integrated trusted realms
• System Centre management (SCOM/SCCM/SCVMM/SCORCH)
• Security Hardening of Servers
• Unix/Linux server patching updates and maintenance
• Server Performance and capacity management, fault and availability analysis and reporting
• Building & maintenance of SAN infrastructure (Dell Compellent, EMC)
• Monitor backup solution, configure backups, restore (Commvault Simpana)
• Process and Task Automation management
• PKI infrastructure management, Rights Management Server.
• AD management, including GPO and ADFS, and KMS
• Sysadmin scripting (powershell, vbscript, etc)
• Knowledge of the IT Infrastructure Library (ITIL) framework.
• SQL/Postgres/Mysql server support & Database Administration
• Lync (Skype for Business) Server
• Building and management of Mobile Device Management environment (MobileIron)
• Building and management of Sharepoint infrastructure, including sharepoint extranet
• IIS server/Tomcat/Apache
• Enterprise Email and Web filtering support (Trend, iBoss)
• Thin-client management (10Zig/Dell WYSE)
• VDI, RDSH & thin client support
• Virtual client broker (Quest vWorkspace)
• APP-v and Remote app software packaging and maintenance
• LAN switch configuration and management (Juniper, Cisco, HP)
• Load balancer configuration and management (F5)
• Configuration and management of external DNS
• Management of external and internal IP addresses
• ACD telephony system (Interactive Intelligence, Unify)
• Netcall Automated Switchboard
• Network monitoring (Nagios)
• Internet connectivity/resilience
• Enterprise wireless solution management (Xirrus, Purple Wifi)
• Remote access (Juniper SA)
• Enterprise Email filtering (Trend Micro)
• Enterprise Web filtering (iBoss)
• GCSX secure email
• N3 connectivity and security

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to cvs@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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