Senior Client Services Manager Full Time Temporary

Senior Client Services Manager needed in Huddersfield £12.79ph ref: 8526712464697   

This role will involve:

Leading a team of Client Service Manager, Support Coordinators and Support Workers you’ll deliver efficient, high quality, cost effective and customer centred services. You’ll empower our customers to live independently and make it a great place to work for our colleagues.  As Team Manager and safeguarding lead, you’ll ensure the high performance and quality assurance of our services using your experience and strong skills in effectively motivating and directing colleagues.  You’ll also monitor service performance against contractual targets and ensure that the service is visible and accessible to referring agencies and self-referring customers too.

• Experience of leading, line – and performance – managing a team, coaching and directing as required by the circumstances
• Ability to manage a number of services across a geographical area and manage a number of front line managers
• Experience of recruiting and selecting high quality and capable colleagues to perform front line management and client-facing roles
• Excellent working knowledge of the Housing and Care & Support market sectors and of national priorities and agendas such as Registered Services, Personalisation etc.
• Where there the post holder manages a service registered with the Care Quality Commission the post holder must hold the relevant qualification.
• Strong numerical skills with the ability to analyse and interpret numerical data including budgets, Key Performance Indicators (KPIs) etc.

If you are interested in the role, please email your CV to beth@essentialemploy.co.uk quoting the reference number

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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