Senior Assessment Officer Contract Full Time

Senior Assessment Officer needed in Slough paying £17.42 per hr PAYE 

This role is working full time on a temporary contract basis

Reference: RQ545881

This role will involve:

• To assess Housing & Council Tax Benefit claims in accordance with prescribed legislation, procedures and policies dealing primarily with the more complex private claims across all income groups. This includes responsibility for the more complex Hostel and Boarder claims.
• Communicate sensitively and effectively with clients, landlords and third parties using plain language and explaining complex legislation both verbally and in writing in an understandable format.
• To interview claimants where necessary, particularly in respect of more complex income claims for example self-employed and student claimants.
• To refer to the Investigation Section cases where irregularities are suspected to enable investigation re possible fraud.
• To respond to fraud reports and to establish correct award of Housing and Council tax benefit and to calculate any overpaid benefit. Classify overpayments as “Fraud” for sanction purposes; provide feedback to the team on the quality of reports and advice on Housing Benefit Regulations where necessary. Attend court on behalf of the client.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to cvs@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk